Thank you for shopping with Fluxent Inc.! We strive to ensure that your shopping experience is as smooth as possible. This Shipping Policy outlines the details regarding the shipping process, including carriers, delivery times, and related information.
1. Shipping Carriers
We use a variety of reliable carriers to deliver your orders, including:
- USPS (United States Postal Service)
- FedEx
- UPS
- DHL
- Other trusted carriers as necessary
2. Shipping Locations
We offer shipping to most locations within the United States. International shipping may also be available depending on the delivery destination. Shipping fees and delivery times may vary by location.
3. Processing Time
Orders are typically processed within 1-2 business days from the time the order is placed. You will receive an email notification with tracking information once your order has been shipped.
4. Shipping Methods and Delivery Times
We offer a range of shipping methods to suit your needs. Estimated delivery times are as follows:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 3-5 business days
- Express Shipping: 1-3 business days
Please note that delivery times are estimates and may vary depending on the shipping carrier and your location. Delays may occur due to factors outside of our control, such as weather, customs processing, or high demand during peak seasons.
5. Shipping Fees
Shipping fees are calculated based on the weight, size, and destination of your order. Shipping charges will be displayed at checkout before you complete your purchase.
6. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment on the carrier’s website.
7. Lost or Stolen Packages
Fluxent Inc. is not responsible for lost, stolen, or undelivered packages. However, if you experience any issues with your shipment, please contact us at [email protected], and we will assist you in resolving the matter.
8. Shipping Restrictions
Please note that certain products may be subject to restrictions and may not be eligible for shipping to specific destinations. If we are unable to fulfill your order due to shipping restrictions, we will notify you and provide a full refund.
9. International Shipping
If you are located outside the United States, international shipping may be available. Please note that customs duties, taxes, and fees are the responsibility of the customer. Fluxent Inc. is not responsible for any additional charges imposed by customs authorities in the destination country.
10. Contact Us
If you have any questions or concerns regarding shipping, please feel free to contact us at [email protected].